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Shipping

 

Orders received on or before 12:00 pm (EST) will be sent out on the same day. All orders submitted after 12:00pm(EST) will be shipped on the next business day. Shipments will be sent out via UPS Ground or USPS. Shipping rate will be vary according to the weight of the shipment and the distance of the delivery. Cancellation of a shipment may not be requested if the shipment has already been picked up by a carrier.

 

Returns  

 

Merchandises in resale condition (not washed, worn, altered, or soiled) may be returned for exchange or full refund within 14 days of purchase. If a merchandise is returned after 14 days of purchase, there will be a re-stocking fee of 15%. No merchandise will be accepted after 30 days of purchase. All clearance items, puzzle mats, folding mats, demonstration breaking boards, DVD, and books are final sale. These items will not be accepted for return. All merchandise sold as sets must be returned as sets. All returns must be accompanied with the original invoice. Shipping fee will not be refunded.

We find that the vast majority of our customers do not elect to return or exchange their merchandise, so we have elected to pass along the most competitive prices and shipping rates we can by not paying for return shipping on returns and exchanges.